Dilworth Facial Plastic Surgery
1819 Lyndhurst Ave.
Charlotte, NC 28203
Phone: (980) 949-6544
Monday–Friday: 9 a.m.–5 p.m.
Searching for the best facial plastic surgeon in the Charlotte area? Whether you live in the Lake Norman area such as Cornelius, Huntersville, or Davidson; a Lake Wylie community like Tega Cay or India Hook; Belmont; Indian Trail; or another nearby area, reading patient testimonials is an excellent way to start.
At Dilworth Facial Plastic Surgery, dual board-certified facial plastic surgeons Dr. Andrea Garcia and Dr. Josh Surowitz work together to create exceptional results and deliver an unparalleled patient experience. Read what real people like you have shared about their experiences in these reviews compiled from across the web.
For me, a superior customer experience begins with initial contact and continues until after the service is complete. In other words, it is a full circle because once the loop is closed, it is time to decide if you will use this business again. I was most fortunate to have that perfect experience at Dilworth Facial Plastics when Dr. Garcia and Dr. Surrowitz won me over. This surgery was not something I took lightly, and I endlessly researched it. The turning point for me was receiving a recommendation from a highly regarded surgeon in the area, followed by a no-stress and informative consultation. This meeting began our relationship. I scheduled an Upper Blepharoplasty and Deep Plane Facelift without feeling uninformed or anxious. My pre-op was a breeze as the doctors and Sheila Weir (patient coordinator) outlined each step I would take and how it could impact me. Until surgery, Sheila sent reminders and was available anytime for Q&A. There were never any surprises, which was a big deal for me. I was given a carry bag containing literally everything I might need and written instructions guiding me through the process. Thank God they prepared me in advance because I could focus on the surgery, rest peacefully, and not think about a checklist of things I needed. On the day of surgery, Allie, the perfect example of a customer-focused employee, cheerfully greeted me. She is helpful and professional any time I interact with her. The surgery went well, and I was reminded of post-surgery instructions, including what to expect while I recovered. Not at any time did I feel uninformed or unable to get help, no matter the time of day or night. At one point, I was concerned about a place on my face, and Dr. Surrowitz came in on a Saturday to relieve my worries. I could text pictures at any point to show progression in my healing, although I had weekly in-office appointments. They held my hand the entire time. Today, 90 days later, I am in awe at how these procedures tweaked my appearance. I do not look different but refreshed, more vibrant, and ten years younger. This success could not have happened without the skill, care, and love of Dr. Garcia, Dr. Surrowitz, Sheila, and the phenomenal support team. I could not be more pleased with this entire experience and highly recommend this practice.
Great experience at Dilworth Facial Plastic Surgery. They made a nerve wracking procedure go easily. Follow up was thorough and the bedside manner always top notch. Thank you both for making the process so positive. Highly recommend.
I hardly ever write reviews but I couldn’t pass up the opportunity to recommend DFPS. I am so happy that I was referred. Hands down one of the best experiences I’ve had when it comes to surgery (and I’ve had quite a few). The staff are amazing and very nice. I felt welcomed from the time I walked in. Dr. Surowitz and Dr. Garcia are both amazing and really truly great at what they do. I can’t be happier with my experience and outcome. I would definitely recommend this office for any of your surgical needs.
Not having lived in the area long , I wasn’t sure where to go to have my neck lifted when a friend referred me to Dilworth Plastic Surgery which turned out to be the best decision ever. Dr. Josh and Dr. Andrea were amongst the best most professional and caring Doctors I’ve dealt with. The entire staff, their RN Catherine and Assistant, Sheila go the extra mile to support you and make you comfortable from the second you walk in the office. I had some other health issues and they took them seriously dotting every i and crossing every t to ensure my safety. Their enthusiasm for you the patient, was extraordinary and meant a great deal to me, helping me make my final decision. Now for their work and the result…..I am thrilled! The look is truly amazing and better than I could have ever hoped for. If you need work, I can’t recommend them highly enough - they are super heroes in my book and I am so grateful to have found them.
[Reviewer chose not to leave a comment.]
Dr. Surowitz and Dr. Garcia did a PHENOMENAL job in removing a small lipoma from my forehead. They were able to expertly go in behind my hair line and so far the incision is healing very smoothly and barely noticeable! Other effects from the surgery should heal in time as normal. They were thorough in setting my expectations before the procedure was done, and also post surgery, regarding swelling and bruising, the proper care of the incision etc. Overall, they have been just so patient and understanding with the major anxiety that I’ve had while I recover from the procedure. I can’t express how relieved I am to have found them and highly recommend them for your surgical needs.
Catherine is amazing!!
Catherine was excellent as well as pointing out options for me. She had a fabulous, upbeat personality. She will now be my go to person!
very happy with my otoplasty
I literally cannot say enough great about this place. I recently had a flap & skin graft surgery on my face, and the doctors did a fantastic job! From the consultation to the surgery to the follow up, they were so kind and compassionate and professional. I am beyond happy with the results so far, and it's only been 2 weeks. I cannot recommend them highly enough. I was so scared before all of this, and they allayed my fears and did an amazing job on my face! And everyone here is so kind!!